Terms of service
Terms of Service
Effective Date: 10/8/25
Welcome to Petter Pets (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, petterpets.com, and any related services, including purchasing our products (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Use of Our Services
You must be at least 18 years old or have permission from a parent or guardian to use our Services. You agree to use our website only for lawful purposes and in compliance with all applicable laws and regulations.
2. Product Information and Availability
We make every effort to accurately display product descriptions, images, and prices. However, we do not guarantee that all information is complete, current, or error-free. Product availability and pricing are subject to change without notice.
3. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or errors in pricing.
All prices are listed in U.S. Dollars (USD) unless otherwise stated. Payment must be made at the time of purchase using one of the accepted payment methods on our site.
4. Shipping and Delivery
Shipping times and costs are provided at checkout and may vary depending on your location. We are not responsible for delays or damages caused by third-party shipping carriers.
Customers are responsible for providing accurate shipping information. We are not liable for orders lost due to incorrect addresses.
5. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on how to return products and request refunds.
6. Intellectual Property
All content on petterpets.com, including logos, graphics, text, product images, and designs, is the property of Petter Pets or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or exploit any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Petter Pets shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products, including but not limited to loss of data, profits, or goodwill.
8. Warranties Disclaimer
All products and services are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites and encourage you to review their own terms and policies.
10. Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our Services after any changes constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law principles.
13. Contact Us
If you have any questions about these Terms, please contact us at:
📧 info@petterpets.com
🌐 www.petterpets.com
