We have answered below many of your most frequently asked questions, however should you have any further questions not addressed by our comments below please don’t hesitate to contact us via our contact us page.

Which payment methods are accepted in the Online Shop?

Payment is via Paypal's secure portal. You may pay with all major credit card types and do not need to have a Paypal account.

How long will delivery take?

Standard delivery is 3-5 days, but things may often arrive earlier.

How secure is shopping in the Online Shop? Is my data protected?

We have industry standard security systems in place. Since all payments are handled by Paypal, you can rest reassured that your payment details will never be compromised.

What exactly happens after ordering?

The good guys from our packing team get the word and move into action to ensure that your order is on it's way.

Do I receive an invoice for my order?

Since Petter is a paperless company, all invoices and correspondence are sent by the email you provide at checkout.